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The LEAD Operational Work Group (OWG) is composed of line staff, including mid-level supervisors, who carry out the day-to-day operations of LEAD. The members are appointed by the PCG and typically include police officers, assistant prosecutors, public defenders, case managers, other service providers, and community leadership representatives.

The OWG provides a common table to collectively monitor, identify, discuss, and address operational, administrative, and client-specific issues. Using this multidisciplinary approach, the OWG develops protocols to ensure that its operations reflect and are consistent with policies established by the PCG.