Return to the lead support bureau
Return to glossary

Case Management

LEAD-style case management is the heart and soul of LEAD’s effective, coordinated system of care, one that reorients existing resources to better meet the needs of people for whom standard models of care just aren’t effective. As a participant centered practice, LEAD-style case management operates in the streets, literally and figuratively meeting people where they are. Built on harm reduction principles, LEAD case management doesn’t impose expectations or deadlines; it doesn’t require abstinence or demand compliance.